Hospitality & Leisure

The hospitality and leisure sector faces its own modernisation challenges, driven by fast-changing consumer demands, rising operational costs, regulation and sustainability requirements, the impact of new tech-savvy market entrants, as well as a challenging financing backdrop. 

Technology innovations have contributed to a rise in demand and service expectations across the adjacent industries. These include artificial intelligence-powered online reservations and customer support, contactless payments and services, and data analytics to convert first-time customers into returning guests. Where these innovations are harnessed to capitalise on new consumer preferences, they can galvanise disruptive new entrants to quickly capture market share. Thus, traditional business within the hospitality and leisure sector must be vigilant against risks to their performance if they fail to keep pace with trends, innovations, preferences and expectations. 

Our team specialises in working with hospitality and leisure businesses, their supply chain and funders across the business and economic cycle. We can assist businesses with a diagnostic assessment that identifies viable cost reductions to address inefficiencies, achieve cash savings and optimise use of working capital to improve overall operational performance and cash flow generation. Businesses may also benefit from an independent assessment of their balance sheet to fine-tune business models, identify and overcome barriers to growth, and working capital requirements to optimise growth and investment ambitions.

BTG Advisory can support growth strategies, as well as plans to consolidate, refinance, sell or divest.